Cancellation & Refund Policy

Purchases made from the online store of https://truptwellness.com/ or order placed via social media channel and over the call cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. Any Dispute will be cleared as per the sole discretion of the management.

All the refunds will take 7 – 8 working days to process towards customer source of payment.

Grievance Cell

All product and shipping related concerns will be entertained within 24 hours of delivery only.
Pictures of concerned is must.
All email should be marked to info@truptwellness.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@truptwellness.com and send your item to: B-42, Krushna Colony, Bandappa Nagar, opp Mangal Vihar, Jule Solapur, Solapur. Pin : 413004

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@truptwellness.com